Work Location: Waverly, IA
We are seeking an uncommon professional to join our team as a Senior IT Manager - Life, Annuity and Health.
Senior Technology Leader with proven experience in partnering with business executives to develop strategic technology roadmaps and deliver large-scale technology solutions. Experience in supporting Life, Annuity, and Health processing systems and products strongly preferred.
This individual will work closely with leaders in our Customer Operations and TruStage areas to develop a strategic technology roadmap and execution plan that meet the business objectives for our TruStage program. This position requires experience managing insurance processing systems as well as in-depth knowledge of the technology trends within Consumer and Product areas. Knowledge of broader technology trends across the financial services industry is also important. Release Management experience is highly desirable. Strong collaboration skills required to develop technology roadmaps that integrate with our operations, product, and distribution strategies.
This new Senior Manager position will play a key role in the development and implementation of our strategy to significantly grow our Consumer business. This position is located in Waverly, IA with staff located in Waverly, IA and contractors located in Waverly, IA as well as India. Business customers are located in Waverly, IA and Madison, WI.
Job Responsibilities
Project & System Executions: 30-40%
1. Oversee one or many project teams as needed to support Business Area or Company projects and requests. Ensure that the technical and functional results are delivered as agreed upon with the project sponsors. Responsible for coordinating with staff across the IT organization to ensure successful delivery of project activity,
2. Accountable for overseeing successful completion of all non-project work activities (regulatory changes, enhancements, break/fix, maintenance, etc.) as required to support SLA s and functional needs of one or many Business Areas or the Company. Develop and manage to operational budgets and plans.
3. Develop and maintain program, project and operational reporting to demonstrate quality execution of project commitments (budget, benefits, etc.) and adherence to service level commitments.
4. Manage relationships with external service providers as part of project execution of application support/hosting. Ensure all activity is delivered in compliance with normal policies, procedures, technology standards, security requirements, etc. of CMG and the IT department.
Application, Data & Technical Strategy: 10-15%
1. Complete medium-term planning (monthly, quarterly, annually) for projects, technologies, processes staffing, etc. within area of responsibility
2. Drive long-term technology planning processes (18 month system plans). Ensure planned delivery activities are in alignment with long-term technology footprint.
Business Leadership & Customer Relationship: 20-30%
1. Understand business needs and processes for areas of responsibility. Proactively work with Business Leaders, understand their business plans to help craft their plans into projects. Ensure the application footprint/infrastructure will support the current and planned needs of the Business Areas.
2. Monitor customer satisfaction with project execution, operational support. Identify opportunities and implement changes to drive improvement in service.
People Leadership: 20-30%
1. Responsible for the consistent delivery of HR processes: recruiting, hiring, training, career development, performance management, etc. Evaluate managers and team members in both technical duties and professional aspects of their performance.
2. Define application development/infrastructure team structure and resource levels. Allocate resources and responsibilities across the application team to meet required Business Area results.
3. Communicate and reinforce CMG/IT/application/infrastructure team goals, policies and procedures to staff members.
4. Coach/mentor team members as necessary. Align team members in roles to best take advantage of their strengths and to grow/diversify their skill sets.
Job Requirements
1. College degree in Computer Science or related field or equivalent trade-off in related professional work experience.
2. Seven years data processing experience with progression through technical and analyst, or equivalent, levels to management. This includes three years’ experience in the direction of systems development.
3. Excellent leadership, communication and presentations skills.
4. Previous experience as an information technology leader in the insurance or financial services industry, preferred.
5. Strong knowledge of SDLC needed.
6. Prior experience leading staff as well as people leaders.
7. Demonstrated experience devising and executing department strategy to align with needs of the business.
8. Experience in an environment that has multiple business areas, stakeholders and teams involved with projects that span 1-2 years.
CUNA Mutual Group’s insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. As a dynamic and growing company, we strive to create a culture of performance, high standards and defined values.
Along with an excellent benefits package, our staff is engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our people, and our people are driven to deliver value through innovation, involvement and determination. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.
In return for your skills and contributions, we offer highly competitive compensation and benefit packages, significant professional growth, and the opportunity to win and be rewarded.
*LI-MD
Experience Level: 5-8 years
Area of Interest(s): Information Technology, Project Management
Type of Job: Full Time
Job ID: MMD20140204-72178
We are seeking an uncommon professional to join our team as a Senior IT Manager - Life, Annuity and Health.
Senior Technology Leader with proven experience in partnering with business executives to develop strategic technology roadmaps and deliver large-scale technology solutions. Experience in supporting Life, Annuity, and Health processing systems and products strongly preferred.
This individual will work closely with leaders in our Customer Operations and TruStage areas to develop a strategic technology roadmap and execution plan that meet the business objectives for our TruStage program. This position requires experience managing insurance processing systems as well as in-depth knowledge of the technology trends within Consumer and Product areas. Knowledge of broader technology trends across the financial services industry is also important. Release Management experience is highly desirable. Strong collaboration skills required to develop technology roadmaps that integrate with our operations, product, and distribution strategies.
This new Senior Manager position will play a key role in the development and implementation of our strategy to significantly grow our Consumer business. This position is located in Waverly, IA with staff located in Waverly, IA and contractors located in Waverly, IA as well as India. Business customers are located in Waverly, IA and Madison, WI.
Job Responsibilities
Project & System Executions: 30-40%
1. Oversee one or many project teams as needed to support Business Area or Company projects and requests. Ensure that the technical and functional results are delivered as agreed upon with the project sponsors. Responsible for coordinating with staff across the IT organization to ensure successful delivery of project activity,
2. Accountable for overseeing successful completion of all non-project work activities (regulatory changes, enhancements, break/fix, maintenance, etc.) as required to support SLA s and functional needs of one or many Business Areas or the Company. Develop and manage to operational budgets and plans.
3. Develop and maintain program, project and operational reporting to demonstrate quality execution of project commitments (budget, benefits, etc.) and adherence to service level commitments.
4. Manage relationships with external service providers as part of project execution of application support/hosting. Ensure all activity is delivered in compliance with normal policies, procedures, technology standards, security requirements, etc. of CMG and the IT department.
Application, Data & Technical Strategy: 10-15%
1. Complete medium-term planning (monthly, quarterly, annually) for projects, technologies, processes staffing, etc. within area of responsibility
2. Drive long-term technology planning processes (18 month system plans). Ensure planned delivery activities are in alignment with long-term technology footprint.
Business Leadership & Customer Relationship: 20-30%
1. Understand business needs and processes for areas of responsibility. Proactively work with Business Leaders, understand their business plans to help craft their plans into projects. Ensure the application footprint/infrastructure will support the current and planned needs of the Business Areas.
2. Monitor customer satisfaction with project execution, operational support. Identify opportunities and implement changes to drive improvement in service.
People Leadership: 20-30%
1. Responsible for the consistent delivery of HR processes: recruiting, hiring, training, career development, performance management, etc. Evaluate managers and team members in both technical duties and professional aspects of their performance.
2. Define application development/infrastructure team structure and resource levels. Allocate resources and responsibilities across the application team to meet required Business Area results.
3. Communicate and reinforce CMG/IT/application/infrastructure team goals, policies and procedures to staff members.
4. Coach/mentor team members as necessary. Align team members in roles to best take advantage of their strengths and to grow/diversify their skill sets.
Job Requirements
1. College degree in Computer Science or related field or equivalent trade-off in related professional work experience.
2. Seven years data processing experience with progression through technical and analyst, or equivalent, levels to management. This includes three years’ experience in the direction of systems development.
3. Excellent leadership, communication and presentations skills.
4. Previous experience as an information technology leader in the insurance or financial services industry, preferred.
5. Strong knowledge of SDLC needed.
6. Prior experience leading staff as well as people leaders.
7. Demonstrated experience devising and executing department strategy to align with needs of the business.
8. Experience in an environment that has multiple business areas, stakeholders and teams involved with projects that span 1-2 years.
CUNA Mutual Group’s insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. As a dynamic and growing company, we strive to create a culture of performance, high standards and defined values.
Along with an excellent benefits package, our staff is engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our people, and our people are driven to deliver value through innovation, involvement and determination. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.
In return for your skills and contributions, we offer highly competitive compensation and benefit packages, significant professional growth, and the opportunity to win and be rewarded.
*LI-MD
Experience Level: 5-8 years
Area of Interest(s): Information Technology, Project Management
Type of Job: Full Time
Job ID: MMD20140204-72178